FAQ
What is your shipping policy?
We ship to all 50 states. Orders placed before 2 PM PST are processed and shipped the same business day. Standard shipping (3-5 business days) is free on orders over $50. Expedited options are available at checkout.
What is your return and warranty policy?
We offer a 30-day hassle-free return policy for all unused products. Most items come with a manufacturer’s warranty ranging from 1 to 2 years, which covers defects in materials and workmanship. Please see our “Returns & Warranty” page for full details.
How can I choose the right mouse for my grip style?
We have a comprehensive guide on our blog that explains the different grip styles (palm, claw, fingertip) and recommends specific models from our inventory that are best suited for each one. Our customer support team can also provide personalized advice.
Do you offer any student or military discounts?
Yes, we are proud to offer a 5% discount for verified students and active military personnel. Please contact our customer service team with your valid credentials to receive a discount code.
How do I clean and maintain my gaming peripherals?
Proper maintenance is key to longevity! We have detailed tutorial articles and videos on our blog that show you how to safely clean your mechanical keyboard, mouse, headset, and mousepad without causing damage.